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Friday, January 7, 2011

{best customer service. EVER}


i decided for christmas to splurge a little on myself and buy this perfume i've been eyeing from {anthropologie}

it came in the mail last night and i was THRILLED.
i opened up the box and it smelt to high heaven of this goodness.
i thought, ok cool...

nope.  the bottle must've leaked during the shipping process because it was half empty when i received it.

so i called {anthro} this morning, kind of unhappy.
the lady told me they would gladly send me a NEW bottle of perfume at NO CHARGE.
on top of that, she said I could keep my bottle of half perfume goodness.

what a GREAT morning!

i knew {anthro} was good for something....

5 comments:

Amanda Moury said...

Oooh that's SO awesome! Great customer service is so hard to come by these days! :) Enjoy your pretty smells! :)

lindsay said...

this is awesome! i'm happy that they were easy to work with.

if i get my dream job with them one day at least i know they treat their customers right!

xoxo

p.s. i hope you have a magical weekend friend!

Ashley Eliza said...

yay ash! so much better than golds lol.
wear it tonight. i wanna smell the goodness!

xoxo

lindsay said...

p.s.s. of course you can use the photo wall idea at your wedding...are you kidding :)

it was one of the most entertaining parts of our reception :) I will defintiely be posting the professional photos soon...oh my those were fun!

our guests really noticed this detail and they really got involved with it. email me if you have any questions about it love!

Jo said...

Ummmm wish I could buy everything from Anthropology...and I had no idea they sold perfume! Jealous.